Please be aware and informed. Fraudulent emails appearing to be from reputable companies and businesses or governments agencies are still on the rise. The Internet scam known as “phishing” is an attempt to obtain your personal financial information. We want to ensure our customers that Mortgage Access Corp. does not send email to anyone who is not a Mortgage Access Corp. customer, and will never solicit personal information via email, fax or mail. If you receive an email that appears to be from Mortgage Access Corp, but unsure, please call Mortgage Access Corp. to verify. Any fraudulent, unsolicited emails should be reported to Mortgage Access Corp. and deleted from your email system. If you have any questions or concerns related to fraud or email scams, please feel free to contact Mortgage Access Corp. at 888-605-6622 or MoAccContact@moacc.com.
Please do not email personal financial information. Email is not a secure method of online communication. It is Mortgage Access Corp’s policy to never ask for personal information via email. If you receive an email that looks like it's from Mortgage Access Corp. requesting personal financial information, it may be fraudulent - a "phishing" scam. Please report suspicious activity to Mortgage Access Corp. immediately. Please call us at 888-605-6622 or MoAccContact@moacc.com.
If you suspect you have been a victim of fraudulent activity or identity theft, we recommend that you call bureaus listed below to place a fraud alert with the three (3) credit bureaus (Transunion, Equifax, Experian). This will require all creditors to contact you directly before granting any new credit in your name. The bureau you contact will share this information with the two other bureaus. The fraud divisions can be reached at:
File a report with your local police department. Credit reporting agencies will possibly ask for a copy of the police report to submit as proof of the crime.
Contact the Federal Trade Commission's Identity Theft Hotline Toll-Free at 1-877-ID-THEFT (438-4338) or www.consumer.gov.
Finally, report the fraudulent use of your Social Security Number to the Social Security Administration by calling 1.800.269.0271.